Windows Safe Mode

Windows Memory Management

Your Asus EEE PC Seashell series netbook is so slow. With 1 gigabyte of RAM, it is painfully slow. You see that there is 275 megabytes of RAM that is “Reserved” and with only Internet Explorer running (taking 600 megabytes), memory usage is always running at 90% plus.

Heaven forbid that you have Microsoft Word or [...]

Malware Threats

Your HP DV9723CL laptop has become unstable and all your attempts to rectify it have failed. You do not want to reinstall original CD’s since you would lose too much. Is it possible to install Windows 7 without losing drivers?

You have also used PC cleaners to no avail. If you haven’t done so already I [...]

Computer Security Programs

You are trying to install Defender Pro 15 in 1 on your computer. You have Windows XP 32 bit and have uninstalled AVG and disabled Microsoft Windows firewall. You keep getting a message that Defender Pro cannot be installed on your operating system.

You uninstalled AVG and disabled Microsoft Windows firewall. You can try booting that [...]

Start up Office

Your Office 2010 isn’t working well can someone help with this please? Your computer is experiencing a number of very strange events. You have a problem activating sub menus.

When you click on speakers, it brings up speakers, but when you move a mouse it disappears. If you are referring to your “Start” and “All Programs” [...]

Windows Performance Options

Your computer is a desktop with Windows XP. One of your computer experts gave you some suggestions which seemed to work fine for a few days. Now your computer is getting slower every day.

You could click a mouse, go for coffee, and it might have completed a task by time you get back. This is [...]

Clean Boot Windows XP

RUNDLL load error on startup. You get repeat messages C:\doc\admin\applic\micros-1\protect\gpwx.pu. It takes several clicks to close that error message.

You don’t know what is missing but it doesn’t seem to effect operation of your laptop. You might have malware on your computer that your anti virus is not detecting. I recommend you download and run a [...]

Microsoft Support Call

You received a call from a supposed Microsoft technician saying that they received a notification, that your computer contained viruses, malware, etc. and that had infected your computer. These attacks caused your computer to run slow and they need to advise you as to how to remove those infections. A man said that they were [...]

Computer Goes Black

You try to log into your computer, but everytime you sign in, your computer screen goes black and it only works when you restore it to a previous date. When you switch on your computer again it has same symptoms. You restore to previous date it fixes your issue but when you shut down your [...]

Start a Computer in Safe Mode

You cannot boot up your HP Pavilion computer. It worked this morning, but when you tried to boot up this afternoon, it would not work. What you noticed is that boot manager is noted as missing.

You have a Windows 7 repair disk, but it would not fix anything at all. You tried using a repair [...]

Install Net Framework

You just installed Windows 7 home premium and when it finished you got this message, “To run this application you first must install one of the following versions of the .Net Framework: v4.0.30319″. You don’t know if this is something you might have uninstalled or if this is something you need. Can you help me [...]

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