Compatibility Issues

You installed Palm desktop 6.2 on Windows 7 64bit. It now opens with media only. It opens with all Palm modules if you open that program with “Run as Administrator”.

Is there any way that you can open it with all modules ie. calendar, contacts, etc. by just clicking an icon and not going to “Run [...]

Safe Web Browsers

Mozilla Firefox crashed according to a pop up. You need help fixing this problem. You do not have virus protection at this time and this is a concern.

You can clear your Firefox cache, cookies, and history. Depending on what version of Firefox your using, at a top of a Firefox window, on a menu bar, [...]

Mytopia

You have Internet explorer 8, flash player 10.1, and running Windows Vista. A few weeks ago Mytopia games application suddenly disappeared from most peoples screen. Some people are receiving it and others had it briefly.

Could it be a problem with your browser Internet explorer, or flash player? Even some people on Windows 7 are experiencing [...]

Instant Messaging Virus

You can’t chat anymore and think it has to do with encryption. Your chat screen won’t even come up. You have restarted your computer.

You can try to test your chat programs with Windows safe mode with networking. Reboot your computer and after your computer splash screen flashes and before Windows tries to boot press your [...]

Last Known Good Configuration

You can’t get your computer to turn on right. It goes right to Microsoft windows and it will not let you enter any programs.

If you haven’t already you can try booting your computer into Windows safe mode last known good configuration. Reboot your computer and after your computer splash screen and before Windows tries to [...]

Windows Installer Not Properly Installed

Your trying to download iTunes onto your Windows Vista computer, and your getting this message, “The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctily installed. Contact your support personnel for assistance”.

Do you need to download a new [...]

Web Based Emails

How can you access your e-mail from a different location other than your personel computer? You can use your Internet service provider’s webmail utility. Sign in with your ISP userid and password.

You will be able to access your Internet service provider’s email from any computer with Internet access and a standard web browser ie. Internet [...]

Mobile Mi

You have forgotten your Mobileme user name and password. Is there a way to retrieve this information?

You can use Apple’s pasword retrieval utility. You will need to enter in your Apple ID. Also, you can click on “Forgot your Apple ID?” link to try to retrieve your Apple ID.

You will need to enter in your [...]

Sound Stuttering

You have a Sony Vaio VPCS111FM and have not been able to fix a problem with audio stutter. It is almost impossible to play a video normally because it would get stuck continuously. You have installed several updates directly from Sony support and none fixed your issue.

You can try to manually uninstall and reinstall an [...]

Chrome Web

You have a laptop with Windows Vista. Chrome was working well and now will not open. An only browser working normally is Firefox.

You haven’t loaded new software or made any changes. Your ISP is AOL and you have checked Windows firewall settings. You have made no major changes to your laptop.

You can try performing a [...]

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