Support Specialist

How to Fix Computer

Your computer needs rebooting after a couple of approaches and landings using Microsoft Flight Simulator ’98, or a few hands of solitaire, etc. in usually about 20 minutes. It just gets slower and eventually freezes. Your computer is running Windows XP.

You contributed to its demise by fiddling with a couple of data codes in [...]

Hitachi Hard Drives

Your Hitachi easy drive does not register on your computer. It just does not connect to your computer dialog box. Your external drive should have come pre formatted with FAT 32 file system. You could try reformatting it to FAT 32.

Please try troubleshooting steps from this Hitachi USB drive faqs page. Skip to “Why isn’t [...]

Start a Computer in Safe Mode

You cannot boot up your HP Pavilion computer. It worked this morning, but when you tried to boot up this afternoon, it would not work. What you noticed is that boot manager is noted as missing.

You have a Windows 7 repair disk, but it would not fix anything at all. You tried using a repair [...]

E Mail Marketing Tips

Are you looking for some email marketing tips? Take a look at some of these quick email marketing tips. They are updated regularly and might help you with your email campaigns.

Pioneer Computer DVD

Pioneer CDRW/DVDRW got installed on your computer and won’t let you burn any files. You’ve tried to uninstall it, but your D: drive goes away as well. How do you get audio files burned on your drive?

Please install Roxio Creator. It should have DVD burning software. Well once you install that software and if it [...]

Powerpoint Keyboard Shortcuts

You use Microsoft power point version 2007. Can you assign a key stroke to a slide so any time you want to show that slide you can hit a designated key? If this is possible how do you set it up.

You haven’t been able to find answer in power point help.

You can enter that specific [...]

Insprion Battery

You recently purchased a new battery for your Dell Inspiron 1501. Before an old battery died, you got this message before a Windows logo came up. “The AC adapter type cannot be determined. This will prevent optimal system performance. Please check AC adapter connect properly, remove AC adapter and plug it in again.”

You just started [...]

Email Using

You know some Internet lines were affected because of a storm, but you have not been able to access your e-mail all day. Even now yet you have been able to access the web, Facebook, etc. You have shut down your computer a few times.

You disconnected your modem and re-connected.

You can try clearing your DNS [...]

Vaios

You are updating Windows Vista to Windows 7. Microsoft tells you to delete Sony VAIO “Welcome Launcher”. How do you do this?

Remove “VAIO Startup Assistant” using “Programs and Features” from “Control Panel”. After uninstalling VAIO Startup Assistant, and rebooting your computer, Windows 7 should not report a compatibility issue. You should then be able to [...]

External Hard Drive Media Player

You just bought a Seagate FreeAgent Theater+ Media Player. Specifications say it will play FLV and AVI but yours did not play those formats. You used a software program WinAVI Video Converter 10.5 to convert to WMV, but a machine did not also play these WMV videos.

However, it did play WMV files you downloaded directly [...]

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