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ATT Connection Manager

When trying to load AT&T Communications Software 6.10.025 for a Quicksliver, when drivers start to load your computer freezes up. A MS Window pops up with Sierra Wieless Drvinst App; name: Drvinst64.exc; Event: APPCRASH. This happens using a data phone, CD or download.

You also downloaded a new 7.2.610, it loaded ok, but would [...]

PC Wireless Keyboard

You have a PC with Windows XP operating sysem. A wireless keyboard & mouse. As nearly as you can tell everything is working, except you cannot get input from your keyboard to show up on your screen.

You tried changing batteries in your keyboard and tried to re-sync keyboard. You can try removing it’s [...]

Windows Updates Security

Your computer crashed so you had to take it back to when you bought it. That was Millenium edition. Then you updated it with your Windows XP software, but now you need all updates including Windows XP service pack 2 as well as about 10 other updates.

It says that it will take about [...]

Automatic Windows Update

You get a message that updates are available for your computer. You tried to add them and got a message “Windows Update encountered an error. Code 643 and 646″. You are also getting messages that a script has stopped working when you go to new websites.

What can you do?

Please download and run a [...]

Windows Installer Service Cannot be Accessed

You have downloaded the latest iTunes, but when you try to install it, you get an error message: “The Windows Installer Service cannot be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.” You are [...]

Windows Installer Not Properly Installed

Your trying to download iTunes onto your Windows Vista computer, and your getting this message, “The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctily installed. Contact your support personnel for assistance”.

Do you need to download [...]

Sound Stuttering

You have a Sony Vaio VPCS111FM and have not been able to fix a problem with audio stutter. It is almost impossible to play a video normally because it would get stuck continuously. You have installed several updates directly from Sony support and none fixed your issue.

You can try to manually uninstall and [...]

Chrome Web

You have a laptop with Windows Vista. Chrome was working well and now will not open. An only browser working normally is Firefox.

You haven’t loaded new software or made any changes. Your ISP is AOL and you have checked Windows firewall settings. You have made no major changes to your laptop.

You can try [...]

Handheld Book

You are trying to reinstate your Sony eBook library e-reader version 2.3 set up from a CD-ROM, but a message keeps coming up that a wizard was interrupted. You tried re-inserting and re-running an installation CD-ROM. This software worked on your home machine before, that is before you had to reboot it.

A message [...]

Premiere Video Editing

You have Windows 7 and Adobe Photoshop elements 8. You are having trouble when you open photoshop. You always get this tutorial which you can not delete and then when you finally get to an organize area it freezes.

You reboot and it does a same thing. You can try uninstalling and reinstalling Adobe [...]

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ATT Connection Manager

PC Wireless Keyboard

Windows Updates Security

Automatic Windows Update

Windows Installer Service Cannot be Accessed

Sound Stuttering

Chrome Web

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