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PC Wireless Keyboard

You have a PC with Windows XP operating sysem. A wireless keyboard & mouse. As nearly as you can tell everything is working, except you cannot get input from your keyboard to show up on your screen.

You tried changing batteries in your keyboard and tried to re-sync keyboard. You can try removing it’s [...]

You get a message that updates are available for your computer. You tried to add them and got a message “Windows Update encountered an error. Code 643 and 646″. You are also getting messages that a script has stopped working when you go to new websites.

What can you do?

Please download and run a [...]

Windows Installer Not Properly Installed

Your trying to download iTunes onto your Windows Vista computer, and your getting this message, “The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctily installed. Contact your support personnel for assistance”.

Do you need to download [...]

Premiere Video Editing

You have Windows 7 and Adobe Photoshop elements 8. You are having trouble when you open photoshop. You always get this tutorial which you can not delete and then when you finally get to an organize area it freezes.

You reboot and it does a same thing. You can try uninstalling and reinstalling Adobe [...]

No Web

Your having problems getting online. Your hardware is working, a wireless router is working, and an Internet connection is working. You think it is a configuration issue with your browser and anti-virus software.

Please advise what a next step would be. Also you have Safari and Internet Explorer and both give a “cannot display [...]

LP to MP3 Software

You are trying to use Roxio easy LP to MP3. You have head phone input on you stereo connected to line in on your computer (WindowsXP). A “capture from” indicates the correct sound card. “Input” shows only line volume, stereo mix, and one or 2 other options, none of the options is “line [...]

Disable DVD

Before you could reboot a message comes up as “windows was not able tp enable this device”. A dvd in question is working fine as you have used your old drive to boot the computer and fully able to have full use of that drive.

You can go to Windows XP device manager to [...]

Seagate Hard Drives External

You have a new Seagate expansion external hard drive which you purchased so that you could install Windows 7. Now that you have Windows 7 installed you can’t seem to get the device to be recognized so that you can restore your programs to your computer. You have gone into disk manager and [...]

HP USB Printer

Is your HP USB printer not always recognized by your computer? If you reboot the computer and restart the printer it is usually, but not always recognized. Also, when you try to scan using the scan to button, you get the message “no scan options”.

You can first run HP Update from HP Solutions [...]

Telephone Sound

Does your phone that is plugged into your Magic Jack device not ring? If your still having this problem of the phone not ringing, can you please check to make sure that “Do Not Disturb” is not enabled in the magic jack settings. In your magic jack soft screen click on “Menu”.

A drop [...]

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