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Malware Threats

Your HP DV9723CL laptop has become unstable and all your attempts to rectify it have failed. You do not want to reinstall original CD’s since you would lose too much. Is it possible to install Windows 7 without losing drivers?

You have also used PC cleaners to no avail. If you haven’t done so already I [...]

Start up Office

Your Office 2010 isn’t working well can someone help with this please? Your computer is experiencing a number of very strange events. You have a problem activating sub menus.

When you click on speakers, it brings up speakers, but when you move a mouse it disappears. If you are referring to your “Start” and “All Programs” [...]

Clean Boot Windows XP

Why does your computer reboot when it tries to start Windows XP professional? Power on that computer and immediately start pressing an F8 key until an advanced boot options menu opens. Choose “Last known good configuration” from that menu.

Hopefully, Windows XP will boot normally. If it does not, then go back into that advanced boot [...]

Microsoft Security Patch

You are having a problem installing updates to windows that came in January, starting with KB2628259. Those updates start to load and you get a message “Some updates could not be installed” and a list of ones that could not be installed, last being KB2619340. How do you solve this problem you ask?

Please download KB2619340 [...]

Computer Goes Black

You try to log into your computer, but everytime you sign in, your computer screen goes black and it only works when you restore it to a previous date. When you switch on your computer again it has same symptoms. You restore to previous date it fixes your issue but when you shut down your [...]

Email Using

You know some Internet lines were affected because of a storm, but you have not been able to access your e-mail all day. Even now yet you have been able to access the web, Facebook, etc. You have shut down your computer a few times.

You disconnected your modem and re-connected.

You can try clearing your DNS [...]

Thunderbird Upgrades

Have you just upgraded your Thunderbird email software? To your horror, the first thing you may have seen upon restarting the program is that all your email messages and mail boxes have disappeared. Thunderbird needs to convert its database to the new format.

Some time later the program may have asked for your master password. You [...]

Avifil32.dll

Has your Panasonic camera software stopped working and you cannot transfer photos because it says your missing a driver? You may receive the following error “Phoebe5.exe – Unable to locate component. This application has failed to start because AVIFIL32.dll was not found. Re-installing the application may fix this problem.”

If you have not yet removed the [...]

Labels Design

Are you not able to get your Label Designer Deluxe program to start? Does it keep coming up with a message that it does not have “ClavAdv.dll” installed? If so check out the potential fix.

For whatever reason a couple of system .dll files are not up to date on your computer. You will need to [...]