Operating System

Acer Notebook Recovery

You have an Acer Aspire 5741Z-5433, that you let someone who said they were a computer programmer work on and now it says that Windows 7 installed is not genuine. When you try to restore to factory settings, you cannot find Acer erecovery program on that computer. Also, you cannot find an Acer erecovery management [...]

Vista Upgrade Prank

Your operating system is Vista. Is there an upgrade or download that you can get to fix problems your having? You can’t do anything with this system without some kind of snafu occurring.

You cannot download information to hook up your printer. A friend told you to update Vista to get Windows 7. Everything you do [...]

IBM Thinkpad T42 Drivers For Windows XP

You have an IBM Thinkpad T42 and receive an error message “operating system not found”. You purchased rescue and recovery software, but it came with no directions, eight discs in all. Can you walk me through this you ask?

Does your laptop detect your hard drive still? You can go into that laptop’s BIOS, but if [...]

Dual Boot Laptop

Is there anyway you can install Windows XP operating system on your PC? You have a 250GB hard drive running Windows 7 and your hard drive isn’t partitioned. Are you wanting to dual boot Windows XP and Windows 7 or are you wanting to remove Windows 7 and replace that with Windows XP?

What have you [...]

Computer Security Programs

You are trying to install Defender Pro 15 in 1 on your computer. You have Windows XP 32 bit and have uninstalled AVG and disabled Microsoft Windows firewall. You keep getting a message that Defender Pro cannot be installed on your operating system.

You uninstalled AVG and disabled Microsoft Windows firewall. You can try booting that [...]

Manage Multiple Windows

You have a Thinkpad T410. You use a second drive in an ultrabay to boot from and run applications that you do not want to run on an internal hard drive. Can you run Windows 7 in a 32 bit format on an internal drive and as a 64 bit format on an ultra bay [...]

Legal Office Software

You have bought a new laptop with Windows 7 and installed WordPerfect office 12, which was your old computer. It installed ok, however you are unable to open that program. Can you get it activated for your new computer, or will you have to replace that program?

You have tried to obtain a telephone number to [...]

Restore Windows Default

Your computer will not download updates or allow some programs that work on Windows 7 to load on that computer. Your Turbo Tax program will not load and comes back and says needs service pack 3 for XP. This program loaded on your Laptop with windows 7 without a problem.

You are having these kind of [...]

Asus M70V

Last week microsoft sent automatic updates. When you rebooted updates 1 & 2 configured but it gets stuck on 30% complete and starts rebooting again. You can’t get out of that loop.

You have tried getting in from BIOS, then installing a different operating system, all to no avail. This is something Microsoft did, not you, [...]

Bad Sector Hard Disk

You have Windows XP. It will start, open a desktop and all icons appear on screen but can’t open any programs. You have hard rebooted 15-20 times, same thing every time.

Is a hard drive corrupt? Some times it will start to open, then locks up. Last time you ran System Mechanic several days ago, it [...]

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