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Your computer crashed so you had to take it back to when you bought it. That was Millenium edition. Then you updated it with your Windows XP software, but now you need all updates including Windows XP service pack 2 as well as about 10 other updates. It says that it will take about 1 hour [...] September 3rd, 2010 | Tags: Answer Asap, Computer Problems, Cpl, Current Software, Justanswer, Millenium Edition, Quick Computer, Security System, Service Pack 2, Start Button, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps, Virus Protection, Windows Firewall, Windows Security, Windows Software, Windows Updates, Windows Xp, Windows Xp Service Pack, Windows Xp Software | Category: Operating System Problems | Leave a comment
Your Toshiba Satellite A105-S4334 seems to be running very slowly. You have removed a battery and only using an AC adapter. A blue LED power indicator light on your computer seems to be dim. You cleaned out your hard drive. Defragmenter did not recommend running a defrag session. You can check to make sure your laptop fan [...] September 1st, 2010 | Tags: Ac Adapter, Answer Asap, Anti Virus, Canned Air, Computer Problems, Dust Bunnies, Hard Drive, Indicator Light, Justanswer, Laptop, Led Power Indicator, Malwarebytes, Memory Module, Quick Computer, Support Specialist, Tech Support, Technical Support Specialists, Toshiba, Toshiba Satellite, Toshiba Satellite A105, Troubleshooting Steps | Category: Computer Problems | Leave a comment
You need to fill out and submit an Adobe 9 PDF form that is only compatible with Windows Vista and you have installed Windows 7. Can you use, download, or install Windows Vista just long enough to fill out that form without losing any of your Windows 7 files? You need to know if you [...] August 28th, 2010 | Tags: Adobe Pdf, Adobe Reader, Alternate Solution, Answer Asap, Choices, Computer Problems, Desktop Icon, Drop Down List, Justanswer, Mode Tab, Operating System, Quick Computer, Running, Select Properties, Start Menu, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps, Vista Compatability | Category: Software Problems | Leave a comment
You just installed Windows 7 home premium and when it finished you got this message, “To run this application you first must install one of the following versions of the .Net Framework: v4.0.30319″. You don’t know if this is something you might have uninstalled or if this is something you need. Can you help me [...] August 26th, 2010 | Tags: Answer Asap, Boot Options, Client Profile, Computer Problems, Error Message, F8 Key, Framework 4, Justanswer, Last Known Good Configuration, Microsoft, Microsoft Installer, Microsoft Net Framework, Microsoft Web, Microsoft Windows Updates, Options Window, Quick Computer, Splash Screen, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps, Web Installer, Windows Safe Mode | Category: Software Problems | Leave a comment
What web cam is compatible with Windows 2000 and Skype you ask? You have purchased three of them and non seem to work with Skype. You have installed DirectX, but not sure of which version. The mystery to you is that you can make a camera work, as long as you don’t connect to Skype. You [...] August 25th, 2010 | Tags: Answer Asap, Camera Work, Computer Problems, Control Panel, Direct X 9, Directx Version, Justanswer, Mystery, Purchasing, Quick Computer, Skype, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps, Two Messages, Video Test, Web Cam, Windows 2000, Yahoo, Yahoo Video Chat | Category: PC Hardware Installation | Leave a comment
Rhapsody will not work on your Windows 7 64 bit computer and states DRM needs to be installed, but Windows7 will not install it. Starting Rhapsody as administrator, logging into Rhapsody and then when trying to authorize computer it states DRM needs installed. You hit restart to install and restart Rhapsody automatically. After doing this, you [...] August 23rd, 2010 | Tags: Ahead, Answer Asap, Anti Virus Software, Antivirus, Bit Computer, Compatibility Mode, Computer Problems, Desktop Icon, Justanswer, Kaspersky, Modes, Music, Quick Computer, Rhapsody, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps | Category: Uncategorized | Leave a comment
You installed Palm desktop 6.2 on Windows 7 64bit. It now opens with media only. It opens with all Palm modules if you open that program with “Run as Administrator”. Is there any way that you can open it with all modules ie. calendar, contacts, etc. by just clicking an icon and not going to “Run [...] August 22nd, 2010 | Tags: Administrator Check, Answer Asap, Click Properties, Compatibility Issues, Compatibility Tab, Computer Problems, Justanswer, Palm Desktop, Quick Computer, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps | Category: Software Problems | Leave a comment
Mozilla Firefox crashed according to a pop up. You need help fixing this problem. You do not have virus protection at this time and this is a concern. You can clear your Firefox cache, cookies, and history. Depending on what version of Firefox your using, at a top of a Firefox window, on a menu bar, [...] August 18th, 2010 | Tags: Answer Asap, Arrow, Cache Files, Computer Problems, Drop Down Menu, Firefox Cache, Justanswer, Menu Bar, Mozilla, Quick Computer, Recent History, Safe Web, Support Specialist, Tech Support, Technical Support Specialists, Time Range, Troubleshooting Steps, Virus Protection, Web Browsers | Category: Surfing The Web | Leave a comment
You have Internet explorer 8, flash player 10.1, and running Windows Vista. A few weeks ago Mytopia games application suddenly disappeared from most peoples screen. Some people are receiving it and others had it briefly. Could it be a problem with your browser Internet explorer, or flash player? Even some people on Windows 7 are experiencing [...] August 15th, 2010 | Tags: Adobe Flash Player, Adobe Flash Player 10, Adobe Flash Player 9, Answer Asap, Browser Internet Explorer, Computer Problems, Error Message, Flash Player 10, Flash Player 9, Google, Install Adobe Flash Player 9, Internet Explorer 8, Justanswer, Player Versions, Quick Computer, S Games, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps | Category: Surfing The Web | Leave a comment
You can’t chat anymore and think it has to do with encryption. Your chat screen won’t even come up. You have restarted your computer. You can try to test your chat programs with Windows safe mode with networking. Reboot your computer and after your computer splash screen flashes and before Windows tries to boot press your [...] August 12th, 2010 | Tags: Adware Spyware, Answer Asap, Boot Options, Chat Programs, Computer Problems, F8 Key, Instant Messaging, Justanswer, Networking, Options Menu, Quick Computer, Screen Flashes, Splash Screen, Support Specialist, Tech Support, Technical Support Specialists, Troubleshooting Steps, Virus, Windows Safe Mode | Category: Virus Removal | Leave a comment
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