Having problems with your computer’s audio device? Check to make sure your able to hook up head phones or another set of speakers to your computer first. Its possible its an issue with your sound card driver if your not able to hear any sound when hooking up different headphones or speakers.

If it’s a problem with the sound driver you can go to “Start” then “Control Panel”. Go into “Device Manager” and see if there is a yellow exclamation point next to your audio device. If the yellow exclamation point exists you can right click the audio device and select delete.

There is a refresh icon in Device Manager that you can click after deleting the audio device. Device Manager will find the audio device again and try to install the drivers for it again. If windows update is enabled it will try to download the drivers from the internet other wise you will be prompted for your installation media ie. original sound card CD or Windows CD.

There’s no reason for you to struggle with your computer problems. If you’re ready for a quick computer fix, you might want to contact one of our online technical support specialists, to perform the correct troubleshooting steps.