Are you trying to synchronize quicken 2010 with your current bank? However, your having difficulty making the necessary connections. If you need help activating an account for online services in Quicken 2010 then you can check out Quicken support for activating your account for online services.

Once your accounts are setup in Quicken and then once you have your account(s) activated for online services then you can follow the Quicken support tutorial for updating transactions and balances from your financial institution(s).