You have Family Tree Maker 2005 deluxe edition, catalogue number 1307a, which you have been using since 2005. You are unable to use this program now as it is not responding and your not sure what to do now.

You can try Windows XP system restore if you haven’t already. Basically, you pick a past date before you were having problems with your Family Tree Maker 2005 deluxe edition, to restore Windows XP to. You can check out how to restore Windows XP to a previous state article from Microsoft.

These instructions were written for a computer running Windows XP, but can be used for other versions of Windows.

There’s no reason for you to struggle with your computer problems. If you’re ready for a quick computer fix, you might want to contact one of our online technical support specialists, to perform the correct troubleshooting steps.