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BSOD Virus

You need help with fixing a Windows blue screen death issue. Your not computer literate. Your PC keeps shutting down, restarting and freezing up.

Where can you get help with this problem? You have copied and pasted one of those screens that you get. You have tried to download fixes.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale [...]

June 25th, 2012 | Tags: , , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Malware Threats

Your HP DV9723CL laptop has become unstable and all your attempts to rectify it have failed. You do not want to reinstall original CD’s since you would lose too much. Is it possible to install Windows 7 without losing drivers?

You have also used PC cleaners to no avail. If you haven’t done so already I [...]

May 20th, 2012 | Tags: , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Can t Install Any AntiVirus

Yo are trying to help a freind of download and install AVG antivirus software. They are not very computer literate and you are to some degree. They click an AVG download link and checks “Run” and then gets a window that opens asking him for proxy server information.

You are stuck as what to do. They [...]

April 22nd, 2012 | Tags: , , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Windows Performance Options

Your computer is a desktop with Windows XP. One of your computer experts gave you some suggestions which seemed to work fine for a few days. Now your computer is getting slower every day.

You could click a mouse, go for coffee, and it might have completed a task by time you get back. This is [...]

April 9th, 2012 | Tags: , , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Antivirus Protection Virus

Are you trying to get Avast anti-virus to work with a license? Right click avast! system tray icon and select “Registration information” from that menu, or double click that avast! Free Antivirus desktop icon to open an avast! user interface, then in a left pane click a “MAINTENANCE” tab and from that unfolded submenu select [...]

April 2nd, 2012 | Tags: , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Clean Boot Windows XP

RUNDLL load error on startup. You get repeat messages C:\doc\admin\applic\micros-1\protect\gpwx.pu. It takes several clicks to close that error message.

You don’t know what is missing but it doesn’t seem to effect operation of your laptop. You might have malware on your computer that your anti virus is not detecting. I recommend you download and run a [...]

April 1st, 2012 | Tags: , , , , , , , , , , , , , , , , , | Category: Virus Removal | Comments are closed

Trend Micro Antivirus

You just got this message “Your Personal Firewall has shut down”. After restarting windows and “Trendmicro Internet Security” software a same message persists. How do you restart a “base filter engine”?

You have rebooted, restored back one month, turned Trend micro on and off. Can you please verify and set specific Trend Micro services to automatic. [...]

November 13th, 2010 | Tags: , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Leave a comment

Mcafee Subscription

You have already paid for your McAfee Subscription for one year, you renewed it recently. It still reads on your McAfee home screen that your subscription ends today. Did you have automatic renewal enabled?

If you did then Mcafee would have charged your credit card automatically and renewed your subscription for another year. If you manually [...]

August 24th, 2010 | Tags: , , , , , , , , , , , , , , , | Category: Virus Removal | 2 comments

Instant Messaging Virus

You can’t chat anymore and think it has to do with encryption. Your chat screen won’t even come up. You have restarted your computer.

You can try to test your chat programs with Windows safe mode with networking. Reboot your computer and after your computer splash screen flashes and before Windows tries to boot press your [...]

August 12th, 2010 | Tags: , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Leave a comment

Multiple Antivirus

Gupdate.exe, what is this and how do you fix it? Would that cause your IE to hang the first three times ou try to log on? Or is it unrelated?

That is the Google update program. Is it causing problems with your computer? Are you wanting to remove the program?

It shouldn’t because Google updater just updates [...]

May 19th, 2010 | Tags: , , , , , , , , , , , , , , , , , , , , , , | Category: Virus Removal | Leave a comment
 
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