Recordnow Updates

Roxio Update Manager is looking for UM.MSI file which doesn’t seem to exist on your computer. You have windows XP professional on a Dell you purchased. So what you get is a screen saying to find it another way.

You don’t seem to have a Roxio disk in your Dell paperwork other then a Roxio Easy [...]

Payroll Subscription

Your Quickbooks payroll subscription status says “active”. However when you go to do payroll, you get a message that your “Enhanced Payroll for unlimited employees subscription has expired and you need to update your billing info.”

You are unable to update because Intuit site is down due to Server Maintenance. How can you update your info [...]

Naturallyspeaking Dragon

Dragon opens and then says it has to close after 90 seconds. You are unable to use the program. You have reinstalled it several times, only to have same thing happen.

You have checked Computer and Control Panel to make sure the program is installed. Nothing works to keep it open.

You can download and install service [...]

Adobe DNG

You own Adobe Creative Suite 4. Recently upgraded to a Canon 5DMK11 full frame camera. You don’t like their conversion software at all.

Your other digital would place the SDHC directly to DNG, which made it easy to work from. How do you have the Canon RAW converted to DNG without excessive expense or purchasing more [...]

Family Tree Maker 2005

You have Family Tree Maker 2005 deluxe edition, catalogue number 1307a, which you have been using since 2005. You are unable to use this program now as it is not responding and your not sure what to do now.

You can try Windows XP system restore if you haven’t already. Basically, you pick a past date [...]

Registry Booster Key

You have just purchased a Uniblue Registry Booster 2010 software program and are trying to unlock the product. You’ve typed into your compuer a variety of codes but cannot get to download your Registry Booster 2010.

You can check out a I bought a product, Now what? support page from Uniblue. A I already bought a [...]

Ipade

You recently purchased an iPad and started syncing with Outlook, along with your iPhone. Some where recently it stopped syncing new items between the devices. You have rebooted all the devices and tried disabling add-ons.

You can view a iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows article from Apple that [...]

Premiere Pro 2.0

You own Adobe premiere pro 2. Your time line is frozen and will not play even though you have cleanly reinstalled and repaired. You have adequate memory, your system has been defragged and your project settings are correct.

Any suggestions, you ask? You can try Windows XP system restore if you haven’t already. Basically, you pick [...]

Toshiba Gigashot

You have just purchased a Toshiba Gigashot GSC K80HE camcorder second hand, it came boxed but without any owners manual discs and application software, how can you download or obtain them? There is little information on this camcorder that is probably not very old,and yet quite a good and high end product. So far I [...]

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