Payroll Subscription

Your Quickbooks payroll subscription status says “active”. However when you go to do payroll, you get a message that your “Enhanced Payroll for unlimited employees subscription has expired and you need to update your billing info.”

You are unable to update because Intuit site is down due to Server Maintenance. How can you update your info [...]

Naturallyspeaking Dragon

Dragon opens and then says it has to close after 90 seconds. You are unable to use the program. You have reinstalled it several times, only to have same thing happen.

You have checked Computer and Control Panel to make sure the program is installed. Nothing works to keep it open.

You can download and install service [...]

Family Tree Maker 2005

You have Family Tree Maker 2005 deluxe edition, catalogue number 1307a, which you have been using since 2005. You are unable to use this program now as it is not responding and your not sure what to do now.

You can try Windows XP system restore if you haven’t already. Basically, you pick a past date [...]

Registry Booster Key

You have just purchased a Uniblue Registry Booster 2010 software program and are trying to unlock the product. You’ve typed into your compuer a variety of codes but cannot get to download your Registry Booster 2010.

You can check out a I bought a product, Now what? support page from Uniblue. A I already bought a [...]

Ipade

You recently purchased an iPad and started syncing with Outlook, along with your iPhone. Some where recently it stopped syncing new items between the devices. You have rebooted all the devices and tried disabling add-ons.

You can view a iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows article from Apple that [...]

Premiere Pro 2.0

You own Adobe premiere pro 2. Your time line is frozen and will not play even though you have cleanly reinstalled and repaired. You have adequate memory, your system has been defragged and your project settings are correct.

Any suggestions, you ask? You can try Windows XP system restore if you haven’t already. Basically, you pick [...]

Age of Empires iii PC

On Age of Empires III, a computer level in multiplayer is stuck at zero and how do you fix this? Please verify what version of the game you are running by clicking on the “Help and Tools” button from the main game menu and then the “About” button. The game version will be listed at [...]

Western Digital 320GB HDD

You tried to update the firmware and software for your 320 GB Passport Essential Portable Hard Drive. The drive was installed, but to your knowledge, not registered by a consultant. The hard drive was purchased and installed on a Windows 7 operating system.

You did not see any instructions on how to proceed until you finished, [...]

Outlook Appointments

Hav you just noticed that all of your appointments and calendar events have been deleted from Outlook prior to the current month? Are you using a Blackberry or other PDA device and this has not happened before? Your archive calendar is also empty.

Are you also missing addresses from your address book? You can try to [...]

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