Software Problems

Windows 7 Acrobat 8

Windows 7 tells me that a 5.0 version of Adobe Acrobat, which came installed on your Dell Inspiron 5040 in November 2011, is incompatible with Windows 7. How do you correct this? If you have a previous version of Adobe flash player installed on your system, you must first uninstall that previous verison.

To do this [...]

Computer Security Programs

You are trying to install Defender Pro 15 in 1 on your computer. You have Windows XP 32 bit and have uninstalled AVG and disabled Microsoft Windows firewall. You keep getting a message that Defender Pro cannot be installed on your operating system.

You uninstalled AVG and disabled Microsoft Windows firewall. You can try booting that [...]

Stock Photo From

You purchased ClickArt 400,000. Do you have to download a disc on your computer or can you use a disc without downloading that program? When you start that disc it tells you to download it which you have done but to download you have to be on the internet.

Can’t you just insert that disc in [...]

Best Production Software

Suddenly, you can no longer insert symbols into your Wordperfect documents. Whether you click “insert symbol” or use Control W, no symbol dialogue box opens. Instead, a cursor disappears from that document.

If you click back on that document with your mouse, that cursor reappears. You tried repairing that program. You tried uninstalling and reinstalling that [...]

Legal Office Software

You have bought a new laptop with Windows 7 and installed WordPerfect office 12, which was your old computer. It installed ok, however you are unable to open that program. Can you get it activated for your new computer, or will you have to replace that program?

You have tried to obtain a telephone number to [...]

SPSS Data Collection

You are getting 1330 error on Windows 7 with V17 SPSS install. You tried to reinstall which failed. You copied an install directory to your desktop and tried to install that program which also failed.

You can browse a CD/DVD and copy a \SPSS Statistics installation folder from that CD/DVD to your desktop. Then open that [...]

Product Activation Call Center

Your old PC crashed and you bought a reconditioned one at a computer repair shop. A repair technician downloaded everything from your old pc, but your WordPetrfect software. Now you have your original disc, but it asks for your id number?

You remember seeing your name and number when you used it, but you never wrote [...]

Print Shop in

You found you had Print Shop Premier Edition 5.0 in an upgrade box sent to you in 1997. Since then you have upgraded to Print Shop 23.2 Deluxe. You don’t believe you ever used it.

Could you add it now. You prefer a Print Shop to Print Master which you also use. You don’t like a [...]

Invalid Serial Number

Your tryinng to install WordPerfect on your new computer. It keeps telling you that your serial number is invalid. In order to install a Corel product that says there is an invalid serial number, you must either call or email Corel for instructions.

You can check out this Corel Support for invalid serial numbers. Depending on [...]

Website X5 Designer - How to Install Website X5 Upgrade Package

You have bought an upgrade package from Website X5 by Incomedia. You have tried many times to try to load version 9, including from a disk they sent you. You keep getting an error message, “Unhandled exception has occurred in application could not load file or assembly System Core, Version=3.5.0.0 Culture=neutral, Public key token=b77a5c561934e089 or [...]

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