Operating System Problems

Sound Stuttering

You have a Sony Vaio VPCS111FM and have not been able to fix a problem with audio stutter. It is almost impossible to play a video normally because it would get stuck continuously. You have installed several updates directly from Sony support and none fixed your issue.

You can try to manually uninstall and reinstall an [...]

Windows Not Genuine

You were running Norton Ghost transferring your C: drive to an external drive as a backup. Somehow, you pushed a wrong button(s) and a next time you booted up, you ended up with a blue screen that said in small letters “Windows 7, Build 7600, This copy of Windows is not genuine.” Can you help [...]

Windows XP Startup Repair

While downloading a song, you chose to remove a jukebox all media player and your laptop froze after removing that music program. You then shut your computer off. Your computer turns on as if to load, but goes to a grey screen for a few seconds, then goes to a Windows logo as if to [...]

Mac Bootcamp

You just bought a new iMac planning to load Windows XP Home with service pack 2 onto it using Bootcamp. A copy of Windows you bought through Amazon turned out to be an OEM version that failed to install on two attempts. You want to load Windows XP as all of your software you want [...]

Last Known Good Configuration

You cannot fully load into Windows 7 anymore. You tried loading into safe mode and that works just fine. When you try to load into Windows 7 normally, it goes to a loading screen where a Windows 7 logo is.

Then you hear windows continuing to load and audio sounds tell you that you are actually [...]

Computer Shuts Off

You have an HP M8000N media center PC, and your computer started shutting down for no reason about 3 months ago. Now it shuts down even before it can boot up. You have reformated a hard drive, replaced a power supply, and have pulled out extra ram.

You have tried an operating system restore as [...]

Windows XP No Sound

Sound does not work on your system. Prior to turning system on it was working. What have you done to cause this and how can you correct it?

You checked to see if you disconnected any wiring and used a sound button to raise and lower sound on your monitor.

You can view and go through some [...]

Slow XP Shutdown

You have an Aspire one model ZG5 that you just did a System recovery on. Now it takes forever to shutdown. What can you do to fix this?

Your user profile might be causing your slow shutdown. You can download and install user profile hive cleanup service. Double click on UPHClean-Setup.msi to install it.

Once installed it [...]

Disable DVD

Before you could reboot a message comes up as “windows was not able tp enable this device”. A dvd in question is working fine as you have used your old drive to boot the computer and fully able to have full use of that drive.

You can go to Windows XP device manager to make sure [...]

Computer Keeps Shutting Off

Could this be a reason why your computer is shutting off unexpectedly?

Log Name: System Source: Microsoft-Windows-Kernel-Power PM Task Category: None Level: Critical Keywords: (2) User: SYSTEM Computer: Owner-PC Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Event Xml:

You’ve [...]

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