Essential WD

Why your computer does not recognize Western Digital passport essential hard drive? Connect your external hard drive to your computer. You need to partition and format your external hard drive.

A how to install, partition, and format a WD drive on Windows Vista article from Western Digital support has some steps required. Click on a “Windows [...]

Quicken Restore

You backed up your quicken 2000 on Windows 98SE and tried to restore it to new Quicken 2010 Deluxe on Windows XP. Quicken 2005 was on the XP computor and you removed the software. 2010 shows QDATA BACKUP-1.1.06QDF.

An ERROR message appears saying Authentication of convert-stub.dll failed because it could not find required file. Please reinstall [...]

Arcsoft TotalMedia

Are you having problems verifying your ArcSoft Total Media backups? When you try to confirm that the backup is successful by opening these files on your backup device, you may get a message that Windows is unable to open the NBP files. With ArcSoft total media backup, you can’t just view the backed up files [...]

Online Data Backup Storage

How to remove all data currently online using Dell Data Safe, and starting over. I don’t think you can just go out to your on line backup and delete the files there. You have to edit your local Dell Data Safe backup settings, and remove any files and or folders you don’t want backed up. [...]

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