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Acer Notebook Recovery

You have an Acer Aspire 5741Z-5433, that you let someone who said they were a computer programmer work on and now it says that Windows 7 installed is not genuine. When you try to restore to factory settings, you cannot find Acer erecovery program on that computer. Also, you cannot find an Acer erecovery management [...]

Windows Memory Management

Your Asus EEE PC Seashell series netbook is so slow. With 1 gigabyte of RAM, it is painfully slow. You see that there is 275 megabytes of RAM that is “Reserved” and with only Internet Explorer running (taking 600 megabytes), memory usage is always running at 90% plus.

Heaven forbid that you have Microsoft Word or [...]

BSOD Virus

You need help with fixing a Windows blue screen death issue. Your not computer literate. Your PC keeps shutting down, restarting and freezing up.

Where can you get help with this problem? You have copied and pasted one of those screens that you get. You have tried to download fixes.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale [...]

Launch Startup Repair Not Working

You are getting a launch startup repair or start windows normally message at boot. Windows will not start and you also let that startup repair run for about two hours with no result. Your lost without your laptop.

Please power on that computer and before Windows 7 tries to boot immediately start pressing an F8 key [...]

Vista Upgrade Prank

Your operating system is Vista. Is there an upgrade or download that you can get to fix problems your having? You can’t do anything with this system without some kind of snafu occurring.

You cannot download information to hook up your printer. A friend told you to update Vista to get Windows 7. Everything you do [...]

IBM Thinkpad T42 Drivers For Windows XP

You have an IBM Thinkpad T42 and receive an error message “operating system not found”. You purchased rescue and recovery software, but it came with no directions, eight discs in all. Can you walk me through this you ask?

Does your laptop detect your hard drive still? You can go into that laptop’s BIOS, but if [...]

Malware Threats

Your HP DV9723CL laptop has become unstable and all your attempts to rectify it have failed. You do not want to reinstall original CD’s since you would lose too much. Is it possible to install Windows 7 without losing drivers?

You have also used PC cleaners to no avail. If you haven’t done so already I [...]

Is There Any Other Way to Charge a Laptop

Your Toshiba laptop won’t start. You took out a battery and put it back in. Please take out that laptop’s battery.

Unplug an AC Adapter from wall outlet and that laptop. Press a power button on laptop for one minute. Plug AC adapter into wall outlet and laptop then try to power it on.

You might need [...]

Dual Boot Laptop

Is there anyway you can install Windows XP operating system on your PC? You have a 250GB hard drive running Windows 7 and your hard drive isn’t partitioned. Are you wanting to dual boot Windows XP and Windows 7 or are you wanting to remove Windows 7 and replace that with Windows XP?

What have you [...]

Windows 7 Acrobat 8

Windows 7 tells me that a 5.0 version of Adobe Acrobat, which came installed on your Dell Inspiron 5040 in November 2011, is incompatible with Windows 7. How do you correct this? If you have a previous version of Adobe flash player installed on your system, you must first uninstall that previous verison.

To do this [...]