Audio Troubleshooting

Fixes for no sound from Windows integrated sound devices. You may receive “code 22″ or “this device cannot start code 10″, with your Windows sound devices.

Go to “Start” then go to “Control Panel”. In control panel go to “System” then select “Hardware” tab. In Hardware tab select “Device Manager”. While in device manager right click and select “Enable” on the device you are getting the code 22 message.

If the device will not enable, then right click on the device again and this time select “Delete”. Press the “Scan for hardware changes” icon. Windows will find the device again. If you have Windows updates enabled the driver should be downloaded. You may be prompted for the Windows XP installation CD.

Another fix is to try going into device manager and this time going into the properties of the codec. Instead of deleting and reinstalling try to roll back the driver for the device.

If that does not work you can try booting your computer into Windows Safe Mode by pressing your F8 key after the system BIOS message flashes. Choose “Last Known Configuration”.

Another option is to try performing a System Restore. Finally, downloading and installing drivers for the problematic sound device, directly from your computer manufacturer’s would be a preferred fix than performing a system restore. Some sound devices will fail or function  with problems, when using Microsoft drivers.

There’s no reason for you to struggle with your computer problems. If you’re ready for a quick computer fix, you might want to contact one of our online technical support specialists, to perform the correct troubleshooting steps.

Ask a Tech Support Specialist Online

We have partnered with JustAnswer so that you can get an answer ASAP.

JustAnswer

You must be logged in to post a comment.

Get Email Alerts!

Signup For Your Email Alert

Our strict privacy policy keeps your email address 100% safe & secure.