Are you having problems verifying your ArcSoft Total Media backups? When you try to confirm that the backup is successful by opening these files on your backup device, you may get a message that Windows is unable to open the NBP files. With ArcSoft total media backup, you can’t just view the backed up files on your external drive directly by browsing.

Q: How do I view the files I have backed up?

A: You cannot directly use or view the files you have backed up by using ArcSoft Total Media Backup. These files are combined into a series of 2 gigabyte archive files used to protect them from accidental modification and or viruses. To view what files are in a specific backup, you choose “Restore” from the main menu of ArcSoft and select where your backup is stored at.

On the following page highlight the backup that you would like to review and choose open. Click next and then choose the “Advanced Restore” option, and click next again. On the following screen you will see a menu similar to Microsoft Windows explorer where you can browse through the folders and files included in your backup.

You will not be able to access or modify the file without restoring it to your computer system first. Feel free to check out further help for ArcSoft Total Media Backup from arcsoft software support.