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You purchased ClickArt 400,000. Do you have to download a disc on your computer or can you use a disc without downloading that program? When you start that disc it tells you to download it which you have done but to download you have to be on the internet.

Can’t you just insert that disc in [...]

Windows Check System

Your second computer is a desktop with Windows XP home edition. At a moment you are not able to
do anything and you do not have an original CD. It shows a system 32 windows error.

How are you to get that desktop working? A computer you are on now is a laptop with Windows 7. You [...]

Support Asus Motherboard

Just prior to last Christmas you purchased via PC CaseGear a new Asus N53SV SX712V with a 24 month warranty. Your daughter whose computer it is, accidently tried to put her headphones jack into a USB port, and that machine just stopped working. A jack was not forced, or stuck and was taken straight out.

What [...]

Data Recovery Professional

You have Windows XP Home with service pack 3 running on a Dell tower since 2007. Operating system will not boot up due to “Unmountable_boot_volume” error. When attempting to boot up in safe mode using original Windows XP service pack 1 CD a same error appears including a following message ***STOP: 0x000000ED (0x8B047C30, 0xC0000006, 0×00000000, [...]

Can t Install Any AntiVirus

Yo are trying to help a freind of download and install AVG antivirus software. They are not very computer literate and you are to some degree. They click an AVG download link and checks “Run” and then gets a window that opens asking him for proxy server information.

You are stuck as what to do. They [...]

Installing Upgrading and Migrating to Windows 7

You have a desktop HP. It had Vista, you went to download Windows 7 to upgrade, and it totally crashed that computer. You have gone through all steps to try to get this thing working, including getting a fix it disc from Compuserve, it won’t even go into safe mode, etc.

Keeps telling you there are [...]

Manage Multiple Windows

You have a Thinkpad T410. You use a second drive in an ultrabay to boot from and run applications that you do not want to run on an internal hard drive. Can you run Windows 7 in a 32 bit format on an internal drive and as a 64 bit format on an ultra bay [...]

Start up Office

Your Office 2010 isn’t working well can someone help with this please? Your computer is experiencing a number of very strange events. You have a problem activating sub menus.

When you click on speakers, it brings up speakers, but when you move a mouse it disappears. If you are referring to your “Start” and “All Programs” [...]

Best Production Software

Suddenly, you can no longer insert symbols into your Wordperfect documents. Whether you click “insert symbol” or use Control W, no symbol dialogue box opens. Instead, a cursor disappears from that document.

If you click back on that document with your mouse, that cursor reappears. You tried repairing that program. You tried uninstalling and reinstalling that [...]

Clean Boot Windows XP

Why does your computer reboot when it tries to start Windows XP professional? Power on that computer and immediately start pressing an F8 key until an advanced boot options menu opens. Choose “Last known good configuration” from that menu.

Hopefully, Windows XP will boot normally. If it does not, then go back into that advanced boot [...]