2010 May - Part 2

Mail Windows Live

You can not sign in to Windows Live mail with the password given to you. You need another password so that you can open your old e-mail. You may have lost all your e-mail addresses with Windows Live mail.

Can you try to sign in to your mail windows live account via the web based interface. [...]

Canon Pixma IP1600 Inkjet Printer

You have a Canon Pima IP 1600. You got a new computer and can’t find the CD to load the printer for use. Can you download what you need to use your printer again?

You don’t know exactly what you have to download to get your old printer to work with your new computer. You can’t [...]

Western Digital 320GB HDD

You tried to update the firmware and software for your 320 GB Passport Essential Portable Hard Drive. The drive was installed, but to your knowledge, not registered by a consultant. The hard drive was purchased and installed on a Windows 7 operating system.

You did not see any instructions on how to proceed until you finished, [...]

S500 Scansnap

You cannot get your ScanSnap S510 to go online. You have the blue button with the white S in the system tray but it has a red circle and a red line through it. You have turned the power on and off, rebooted the computer but nothing helps.

Can you try connecting the scanner to a [...]

Hotmail Thunderbird

Are you currently using Windows live for email service and want to export your address book to Thunderbird mail? You have Windows 7 for an operating system. You are not happy with your current email service because of default mail problems.

You have downloaded and saved the Thunderbird email software. Your question is will your address [...]

Blackberry Address Book

Need help downloading your Blackberry contacts? You tried following the BlackBerry desktop manager software and downloaded your contacts per the directions. Some of your contacts did not download at all.

Of the ones that did, their contact info i.e. phone numbers did not download. You also tried to copy my contacts to a disk and was [...]

Problem Outlook

Having trouble opening your Microsoft Outlook inbox or deleted items? When you try to open your inbox an error message says there are no items in there but it has received emails. To fix it you downloaded a free scanpst.exe program and it worked for a while but now your inbox will not open again.

You [...]

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